Understanding is the unit of measurement.
Compliance is useful. Checklists are useful. But can the actual human understand what they need to do? That’s the interesting test.
Exhibit 01 / Suitable for the public
Meet Jessica: accessibility educator, writer, enthusiastic interrogator of assumptions, and the person most likely to ask one small question that turns your entire project inside out.
CERTIFIED CURIOUS MENACECompliance is useful. Checklists are useful. But can the actual human understand what they need to do? That’s the interesting test.
A tiny inconsistency is never merely a tiny inconsistency. Follow it, and you might find a broken process, a better solution, or an unexpected philosophical crisis.
Accessible content, practical stories, terrible puns, occasionally a cat. You can care deeply about something without making everybody miserable while learning it.
From public services to AI agents, the audience matters. The answer often starts with asking who’s missing.
Popular with colleagues / potentially hazardous in meetings
One button. Zero convenient assumptions.
Press the button. Something probably needs questioning.
An interactive-ish field manual for following the thread without losing sight of the people.
Explore the systemThe stage, the values, the contradictions, and the bits a public bio usually edits out.
Visit the museumAn alternate authority structure exists. It has claws.
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